bd992 Terms and Conditions

The following words and phrases are used with specific meanings in these Terms:

• "Platform" — The bd992.lat website and all related services, games, and features.
• "User" or "You" — Any person who has registered an account on the platform or is using the services.
• "Account" — The personal profile registered to access the platform.
• "Bonus" — Promotional offers, credits, or rewards provided by bd992.
• "Wagering Requirement" — The betting conditions that must be met before bonus funds can be withdrawn.
• "Turnover" — The total amount you have wagered within a specified period.

2.1 Age and Eligibility Requirements

To register an account and use the services on the bd992 platform, you must meet the following conditions:

• You must be 21 years of age or older.
• You must be a legal resident of Bangladesh.
• You are mentally fit and capable of entering into a legally binding agreement.
• You are using the platform voluntarily and of your own free will.
• You are not located in any country or region where the use of online gaming services is legally prohibited.

2.2 Account Registration Process

You must provide accurate and complete information at the time of account registration. Each user may register only one account. Creating multiple accounts is strictly prohibited and may result in account closure and forfeiture of deposited funds.

• The name, address, and contact information provided at registration must be entirely accurate.
• Any changes must be reported to the bd992 support team immediately.
• Keeping your account password confidential is entirely your responsibility.
• The account may not be transferred or sold to anyone else.

3.1 Deposits

The following payment methods are available for depositing funds on the bd992 platform: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳100 (for each method).
• Deposited funds are generally added to the account instantly.
• Make sure you provide accurate details when depositing — incorrect information may cause delays.
• Only use payment methods registered in your own name.

3.2 Withdrawals

The following conditions apply to withdrawing earned funds:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally completed within 1 hour.
• Withdrawal processing begins after the request is verified.
• The withdrawal method must match the deposit method.
• Withdrawals may be delayed if account verification (KYC) has not been completed.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. The following conditions apply to receiving this bonus:

• The wagering requirement to withdraw bonus funds is 15 times (15x).
• The wagering requirement must be met within a specified time frame after the bonus is credited.
• Each user will receive the welcome bonus only once.
• Attempting to claim bonuses through multiple accounts may result in both accounts being closed.

4.2 VIP and Cashback Program

bd992 has 4 VIP tiers — each tier offers different benefits and weekly cashback:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

Reaching a higher tier depends on your regular activity and active participation on the platform. bd992 reserves the right to change the terms of the VIP program at any time.

5.1 General Gaming Rules

The following rules must be followed when playing games on the bd992 platform:

• Fair play principles must be observed in all games.
• Attempting to manipulate games using any kind of software or bots is prohibited.
• Playing games or claiming bonuses using multiple accounts is strictly prohibited.
• Attempting to gain funds by exploiting technical errors on bd992 is prohibited.
• Game outcomes are determined by RNG (Random Number Generator) technology and are entirely impartial.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Money laundering or illegal financial activities.
• Unauthorized access to another user's account.
• Attempting to breach the platform's security systems.
• Registering an account with false information or concealing your identity.
• Harassing or threatening other users.

Account verification (KYC — Know Your Customer) may be requested at any time to ensure the security and legal compliance of the bd992 platform. The following documents may be required for verification:

• Government-issued ID (national ID card, passport, or driving license).
• Utility bill or bank statement for proof of address (issued within the last 3 months).
• Proof of ownership of the payment method.

Withdrawal requests may be placed on hold until verification is complete. We are committed to protecting the confidentiality of the information you provide.

bd992 is fully committed to protecting your personal information. We use SSL encryption technology to keep your data secure. To learn about our full privacy policy, please read the Privacy Policy page.

• Your personal information will not be sold to third parties.
• Anonymous data may be analyzed to improve services.
• Information may be shared with relevant authorities when required by legal obligation.
• To request correction or deletion of your information, please contact the support team.

bd992 places the highest priority on responsible gaming. We believe it is very important to maintain the right balance between entertainment and money management.

• You are advised not to wager more than you can afford.
• Set your own spending limits and stick to them.
• Use the self-exclusion feature if needed.
• Think of gaming as entertainment, not as a source of income.
• Keep children away from accessing this platform.

To learn more about responsible gaming, visit our Responsible Gaming page.

bd992 reserves the right to suspend or permanently close any account in the following circumstances:

• If these Terms are violated.
• If fraudulent activity is detected.
• If false identity or documents are provided.
• If the account holder is found to be a minor.
• In the case of long-term inactive accounts (with notice).

If you wish to close your account voluntarily, please contact the support team. All legitimate withdrawable funds will be paid out before the account is closed.

If you have any dispute or complaint, please first try to resolve it through our 24/7 live chat support. Our team provides service in Bengali and is committed to providing a fast and effective resolution to any issue.

• Live Chat: 24 hours a day, 7 days a week (in Bengali).
• Email Support: [email protected]
• Complaints are generally responded to within 24 business hours.

bd992's decisions will be considered final, though we are always committed to resolving disputes through a fair and transparent process.

bd992 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of any significant changes.

• Changes will take effect from the date they are published.
• Continued use of the platform after changes are made will be considered acceptance of the new terms.
• You are advised to review this page regularly.

bd992 operates as a reliable and secure platform. However, our liability is limited in the following areas:

• Losses caused by internet disconnection or technical errors.
• Delays caused by issues with third-party payment providers.
• Losses resulting from sharing your own password or account information with others.
• Unexpected or uncontrollable circumstances (Force Majeure).

In any situation, we will make every effort to improve your experience and are committed to resolving any issues quickly.